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Consumer Behavior

What CMOs and Brand Strategists Should Know About Consumer Sentiment

May 8, 2026
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

business man overwhelmed by digital input

Institutions like University of Michigan and Conference Board have been publishing consumer sentiment data – i.e., consumers’ expectations for the economy –  for decades. But Big Chalk testing … [Read more...] about What CMOs and Brand Strategists Should Know About Consumer Sentiment

Consumer Behavior

What the “Affordability Crisis” Means for Consumer Segmentation

January 7, 2026
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

Although Big Chalk has been tracking it for two years, a new catch phrase has surfaced in the business press and on headline news channels about the state of the U.S. economy: “Affordability Crisis.” … [Read more...] about What the “Affordability Crisis” Means for Consumer Segmentation

Consumer Behavior, Trade-Off Consumer

Big Chalk’s 2025 Holiday Outlook

November 21, 2025
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

christmas gift being wrapped

The back half of 2025 has had no shortage of bad or scary financial news: the impact of tariffs remains in flux; mainstream media reports have called more and more attention to a stock market bubble, … [Read more...] about Big Chalk’s 2025 Holiday Outlook

Consumer Behavior, Trade-Off Consumer

Big Chalk’s CPG Retail Outlook

Big Chalk’s Learnings on Retail Entering 2025 February 21, 2025
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

shopping cart in grocery store

What’s happening with consumers' behavior in the retail channel and where is it headed as we enter 2025? Big Chalk sees some signs of macroeconomic optimism, with increased wages and falling … [Read more...] about Big Chalk’s CPG Retail Outlook

Brand Strategy, Consumer Behavior

Revisiting the Trade-Off Consumer, Fall 2024 (Part One)

What’s changed with this unique segment and with U.S. consumers at large? January 7, 2025
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

shopper in grocery aisle

U.S. households are financially healthier overall than at the start of 2024. However, the "Trade-Off Consumer” segment—those drastically cutting back on goods and services—has grown, now comprising … [Read more...] about Revisiting the Trade-Off Consumer, Fall 2024 (Part One)

Consumer Behavior

Holiday Outlook 2024

Explore Insights on How Economic Shifts Are Shaping Holiday Spending and the Latest Trade-Off Consumer Trends November 25, 2024
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

Broadly speaking, U.S. households are financially healthier than they were at the beginning of 2024. But will this translate into higher holiday spending? For brands and retailers serving higher … [Read more...] about Holiday Outlook 2024

Consumer Behavior, Trade-Off Consumer

Who Is the Trade-Off Consumer? (Part Two)

Their Decision Mindset, and Their Market Opportunity August 22, 2024
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

family dining together

Their Decision Mindset, and Their Market Opportunity Welcome to Part Two of our Trade-Off Consumer research series, which focuses on a segment of U.S. consumers who are making significant lifestyle … [Read more...] about Who Is the Trade-Off Consumer? (Part Two)

Consumer Behavior, Trade-Off Consumer

Who Is the Trade-Off Consumer? (Part One)

Unusual Economic Conditions Create a New Consumer Segment July 31, 2024
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead

In the post-pandemic era, the U.S. economy presents a paradox: robust macro indicators contrast sharply with the financial realities of many Americans. Big Chalk's research introduces "The … [Read more...] about Who Is the Trade-Off Consumer? (Part One)

Consumer Behavior, Trade-Off Consumer

Inflation Perception Study – Opportunities For Brands; Challenges For Grocers

December 7, 2023
Rick Miller, Big Chalk Partner, Marketing Effectiveness Practice Lead | Rod Brown

In this report, Big Chalk explores how the reality of inflationary price changes diverges from consumer perceptions of change — a diversion creating both challenges and opportunities for CPG brands … [Read more...] about Inflation Perception Study – Opportunities For Brands; Challenges For Grocers

Consumer Behavior

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